About Moolya
Moolya is a brand name in the space of Testing & Automation.
Moolya is a pioneer in Growth Driven Testing approaches that focused on preventing bugs than finding bugs.With a decade + of existence, Moolya is a partner to top startup companies in India and abroad. We have actively invested in the startup ecosystem to nurture the quality of their products, by learning and translating the experience that we have gained from working with startups that went on to become a billion dollar behemoths themselves. Our enterprise customers love the "startup way of testing" that we bring to their enterprise IT teams - it makes them more agile, innovative,result focused and cost conscious.
Our customers are spread across India, USA, UK, UAE, Australia and Indonesia.
We love complex testing challenges across technologies in web, cloud, mobile,
wearables, Internet of Things, Bots, AI, Enterprise Apps, Packaged Software and
Platform Implementations. Our expertise spans consumer centric industries such as
Ecommerce, Payments & Wallets, Banking, Retail, Media, Healthcare and Lifestyle.
For more information about Moolya, visit us at https://moolya.com
We at Moolya are looking for an Account Manager who can join our energetic sales team.
Roles and Responsibilities:
Serve as the first point of contact for customers for non-technical aspects of the engagement
Build and maintain strong relationships with the key stakeholders in different departments at the customer end
Assess the project health and maintain reports and data about the health of every project and create a mechanism to alert the right set of people in case of an issue
Ensure that the customer has the right platform and point of contact to connect with and share their feedback - good or bad, on a regular basis
Work with the delivery managers to ensure that the Moolyans working on the projects are happy and not overworked. In case of any such incident, work with the delivery manager to subtly convey the same to the customer and work out a solution
Track and document the value we are adding to the customer. For this work with the delivery managers to create a collection of reports and case studies for each project
Look out for opportunities to grow and strengthen existing projects
Work closely with fulfillment to prioritize and close any requirements that the existing customers would have
Ensure that the legal and financial aspects of a project are in place and are being carried out smoothly. In case of any discrepancies, work with the teams to solve the same.
Activities
Biweekly meetings with customers
Biweekly meetings with DMs
Creating and maintaining a health dashboard for all projects
Monthly meeting with the Delivery, Sales, and Fulfilment heads to update on the status of projects
Quarterly presentations to the leadership team on the status and growth of projects
Requirements: